Get in touch

Contact us with any questions or to ask for assistance

Like what you hear so far? We offer free online demonstrations, and we’d love to chat about your needs! You can send us an enquiry or book a meeting directly into our calendar. We look forward to hearing from you.

On Capterra

Get in touch

Thank you!

Your submission has been received!
Oops! Something went wrong while submitting the form.

Customer support

This support portal is provided for the use of Contract Eagle customers. If you require support or would like to make a request then please raise a support ticket here.
Support Tickets

Support tickets can also be raised via email at support@contracteagle.com

Urgent Support Requests

If the request is critical or urgent then urgent@contracteagle.com should be used.

United States & Canada

New Zealand & other countries

Frequently asked questions

Find answers to frequently asked questions about our contract management system.

I'm a contract manager.

Improve relationships and governance, plan with purpose, and manage risk with ease.

With Contract Eagle, you can:

  • View all contracts under management with ease.
  • Enjoy complete visibility of your pricing discounts, rebates, and other valuable contract benefits.
  • Better identify and manage risk with clear visibility of commitments made by suppliers.
  • Record information on supplier performance for future reviews.
  • Meet your contract commitments to customers with ease. Contract Eagle delivers complete visibility of key commitments and generates email reminders as a failsafe.
  • Generate reports of upcoming contract events (such as reviews) and milestones, helping you with better resource planning.
  • Capture and recall all key documents relevant to any customer contracts such as emails, amendments, etc.
  • Relax with security features that ensure only those who need to access the system are permitted to do so based on their team and role.
  • Enjoy quick deployment (1-3 days) and improved accessibility with our web-based solution, developed using Microsoft's .NET technology which is compatible with most business architectures.
  • Achieve an excellent ROI – renewing one extra contract will often generate more than 100% ROI.
I'm part of a sales team, or looking to improve our sales team's performance.

Improve your customer relationships, plan with purpose, and increase sales.

With Contract Eagle, you can:

  • Increase your sales opportunities prior to termination of your current sales contracts – no more missed opportunities!
  • Meet your contract commitments with ease. Contract Eagle delivers complete visibility of key commitments and generates email reminders as a failsafe, empowering better risk identification and stronger customer relationships.
  • Enjoy more opportunities to secure pricing improvements. Whenever these rights are included in your contract, Contract Eagle provides both visibility and automated email reminders.
  • Generate reports of upcoming contract events, helping you with better resource planning.
  • Enjoy the ease of a single information source for all customer contracts.
  • Capture and recall all key documents relevant to any customer contract – emails, amendments, etc.
  • Relax with security features that ensure only those who need to access the system are permitted to do so based on their team and role.
  • Enjoy quick deployment (1-3 days) and improved accessibility with our web-based solution.
  • Achieve an excellent ROI – renewing one extra contract will often generate more than 100% ROI.
  • Meet governance requirements with confidence.
I'm part of a legal department.

Improve planning and governance while managing risk more effectively.

With Contract Eagle, you can:

  • Better identify and manage risk with clear visibility of your commitments.
  • Meet governance requirements with confidence (the US Sarbanes-Oxley Act of 2002 (SOX) requires companies to properly manage and be able to report on their contractual relationships).
  • Meet your contract commitments with ease, and avoid the risk of claims and litigation. Contract Eagle delivers complete visibility of key commitments and generates email reminders as a failsafe.
  • Generate reports of upcoming contract events, helping you with better resource planning.
  • Eliminate lost time spent finding contracts. With your contracts in a smart contract repository, all the specifics are accessible with a few clicks.
  • View all contracts and contract statuses through negotiation, implementation, and litigation.
  • Ensure adherence to corporate policies and procedures, such as consistent liability provisions.
  • Capture and recall all key documents relevant to any customer contracts such as emails, amendments, etc.
  • Relax with security features that ensure only those who need to access the system are permitted to do so based on their team and role.
  • Enjoy quick deployment (1-3 days) and improved accessibility with our web-based solution.
  • Achieve an excellent ROI – renewing one extra contract will often generate more than 100% ROI.
I'm a CIO who wants to improve planning and governance and find ways to save money.

Improve planning and governance while managing risk more effectively, and take advantage of great savings potential!

With Contract Eagle, you can:

  • View all IT contracts and associated procurement, project contracts, and software licences with ease.
  • Enjoy complete visibility of your pricing discounts, rebates, and other benefits in your IT contracts.
  • Avoid being locked into evergreen software contracts that are no longer necessary, with email reminders of termination windows.
  • Ensure that you remain aware of valuable contract benefits such as rebates and discounts.
  • Better identify and manage risk with clear visibility of supplier commitments.
  • Record information on supplier performance for future reviews.
  • Meet governance requirements with confidence (the US Sarbanes-Oxley Act of 2002 (SOX) requires companies to properly manage and be able to report on their contractual relationships).
  • Meet your contract commitments to internal customers with ease. Contract Eagle delivers complete visibility of key commitments and generates email reminders as a failsafe.
  • Generate reports of upcoming contract events, helping you with better resource planning.
  • Eliminate lost time spent finding contracts. With your contracts in a smart contract repository, all the specifics are accessible with a few clicks.
  • Capture and recall all key documents relevant to any customer contracts such as emails, amendments, etc.
  • Relax with security features that ensure only those who need to access the system are permitted to do so based on their team and role.
  • Enjoy quick deployment (1-3 days) and improved accessibility with our web-based solution, developed using Microsoft’s .NET technology which is compatible with most business architectures.
  • Achieve an excellent ROI – renewing one extra contract will often generate more than 100% ROI.
I'm involved in governance and want ways to plan and manage risk better.

Improve planning and governance, increase sales, and enjoy peace of mind with better risk management.

With Contract Eagle, you can:

  • Meet governance requirements with confidence (the US Sarbanes-Oxley Act of 2002 (SOX) requires companies to properly manage and be able to report on their contractual relationships).
  • Better identify and manage risk with clear visibility of your commitments.
  • Meet your contract commitments with ease, and avoid the risk of claims and litigation. Contract Eagle delivers complete visibility of key commitments and generates email reminders as a failsafe.
  • Minimize any avoidable drop in revenue due to customer contract termination. Email reminders will ensure your sales team are well prepared to secure ongoing business early.
  • Generate reports of upcoming contract events, helping you with better resource planning.
  • View all contracts and contract statuses through negotiation, implementation, and litigation.
  • Ensure adherence to corporate policies and procedures, such as consistent liability provisions.
  • Capture and recall all key documents relevant to any customer contracts such as emails, amendments, etc.
  • Relax with security features that ensure only those who need to access the system are permitted to do so based on their team and role.
  • Enjoy quick deployment (1-3 days) and improved accessibility with our web-based solution.
  • Achieve an excellent ROI – renewing one extra contract will often generate more than 100% ROI.
I'm part of a supply team, or looking for ways to improve supplier relationships.

Improve your supplier relationships, plan with purpose, and take advantage of great savings potential!

With Contract Eagle, you can:

  • View all supply chain contracts with ease.
  • Enjoy complete visibility of your pricing discounts, rebates, and other valuable contract benefits in your supply chain contracts.
  • Avoid being locked into evergreen contracts that are no longer necessary, with email reminders of termination windows.
  • Better identify and manage risk with clear visibility of commitments made by suppliers.
  • Record information on supplier performance for future reviews.
  • Access and compare all contracts within defined categories, empowering category management initiatives.
  • Eliminate lost time spent finding contracts. With your contracts in a smart contract repository, all the specifics are accessible with a few clicks.
  • View all contracts and contract statuses through negotiation, implementation, and litigation.
  • Meet governance requirements with confidence (the US Sarbanes-Oxley Act of 2002 (SOX) requires companies to properly manage and be able to report on their contractual relationships).
  • Meet your contract commitments to internal customers with ease. Contract Eagle delivers complete visibility of key commitments and generates email reminders as a failsafe.
  • Generate reports of upcoming contract events, helping you with better resource planning.
  • Capture and recall all key documents relevant to any customer contracts such as emails, amendments, etc.
  • Ensure adherence to corporate policies and procedures, such as consistent liability provisions.
  • Relax with security features that ensure only those who need to access the system are permitted to do so based on their team and role.
  • Enjoy quick deployment (1-3 days) and improved accessibility with our web-based solution, developed using Microsoft’s .NET technology which is compatible with most business architectures.
  • Achieve an excellent ROI – renewing one extra contract will often generate more than 100% ROI.

Have questions or like to see a demo?

Talk to our team today to find out how Contract Eagle can transform the way you manage contracts.